Terms of Service

Last updated: October 17, 2026

Overview

This website is operated by Skin by Shelby. Throughout the site, the terms "we," "us" and "our" refer to Skin by Shelby. By visiting this website, purchasing products, booking services or using any tools on this site, you agree to the following Terms of Service ("Terms"), including the policies referenced here and available by link.

Please read these Terms carefully. If you do not agree to them, please do not use this website.

This store is hosted on Shopify Inc. Appointments are booked through Vagaro, a third-party booking platform, and are also subject to Vagaro's applicable terms.

Using This Website

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have the consent of a parent or legal guardian where required.

You may not use our products or this website for any illegal or unauthorized purpose, or transmit viruses or code of a destructive nature.

We reserve the right to refuse service or decline orders where permitted by applicable law.

Accuracy of Information

We make reasonable efforts to keep the information on this website accurate and current. However, information is provided for general purposes and may occasionally contain errors, inaccuracies or omissions.

We reserve the right to update or correct website content, product descriptions, pricing and availability without prior notice, subject to applicable law.

Products, Pricing + Orders

Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue products or services, limit purchase quantities, or decline orders where permitted by law.

Product images are displayed as accurately as possible, but colors and packaging may vary depending on your screen or manufacturer updates.

Shipping, local pickup, returns, refunds and damaged orders are addressed in our Shipping Policy, Return & Refund Policy and additional business policies.

Due to the nature of professional skincare products, all product sales are final, except where otherwise required by law.

Services + Appointments

All appointments are scheduled through Vagaro, our third-party booking platform. A valid card on file is required to secure appointments.

By booking an appointment, you acknowledge and agree to Skin by Shelby's cancellation, rescheduling, no-show and late arrival policies, as outlined during booking and on our Policies page.

Services and pricing are subject to change. Treatment recommendations are based on your individual skin concerns, goals and professional assessment.

We reserve the right to modify, reschedule or decline a treatment when necessary for client safety or other legitimate business reasons, consistent with applicable law.

Treatments, Results + Your Health

Skin by Shelby provides professional esthetic services. Our services, products and recommendations are not medical treatments and are not intended to replace advice, diagnosis or treatment from a physician or dermatologist.

Please disclose any relevant medical conditions, medications, allergies, pregnancy, recent procedures or changes in your health before receiving treatment, as these may affect which services are appropriate for you.

We may modify, postpone or decline a service if we determine that a treatment may not be appropriate for your skin at that time.

Individual results vary based on skin condition, lifestyle, homecare, treatment consistency and other factors. Before and after photos represent individual experiences and do not guarantee specific results.

Ingredient Checker

The Ingredient Checker available on this website is provided as a free educational resource. It identifies ingredients commonly considered potentially pore-clogging but may not recognize every ingredient, formulation or naming variation.

Results are informational only and should not replace personalized professional skincare guidance or consultation.

Gift Cards

Gift cards purchased from Skin by Shelby are non-refundable, except where otherwise required by law, and may be redeemed toward eligible services and retail products.

Purchased gift cards expire one year from date of purchase. Gift card balances may be applied toward services or products at their current prices at the time of redemption. A gift card does not guarantee a specific service or lock in future pricing unless expressly stated as part of a separate offer.

Complimentary promotional gift cards, rewards or incentives issued without a separate purchase may be subject to specific terms, restrictions or expiration dates where permitted by applicable law. Any applicable expiration date or restrictions will be disclosed when issued.

Gift cards may be presented digitally or redeemed using the applicable gift card information.

Third-Party Links + Tools

This website may contain links to or integrations with third-party services, including booking, payment, shipping and review platforms.

We are not responsible for the content, accuracy, availability or practices of third-party websites and tools. Please review their applicable terms and privacy policies before using them.

Personal Information

The collection, use and handling of personal information submitted through this website are governed by our Privacy Policy.

Intellectual Property

All original content on this website, including text, photographs, before and after images, graphics, logos and branding, belongs to Skin by Shelby or its respective licensors.

Content may not be copied, reproduced, distributed or used for commercial purposes without prior written permission, except as permitted by law.

Prohibited Uses

You may not use this website to violate applicable laws, infringe upon intellectual property rights, harass or harm others, submit false or misleading information, transmit malicious code, collect personal information without authorization, distribute spam, scrape the website without authorization, or interfere with its security or operation.

Disclaimer of Warranties + Limitation of Liability

This website is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, we do not guarantee that the website will operate without interruption, errors or security vulnerabilities.

To the fullest extent permitted by law, Skin by Shelby and its owner, employees and affiliates are not responsible for indirect, incidental, special or consequential damages arising from the use of this website or purchases made through it.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or affects rights and remedies provided under applicable consumer protection laws.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Skin by Shelby from third-party claims, damages or expenses, including reasonable attorneys' fees, arising from your unlawful use of this website, violation of these Terms or infringement of another party's rights.

Severability + Termination

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

These Terms remain effective unless terminated by you or Skin by Shelby. You may discontinue use of this website at any time.

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without limiting any mandatory consumer protections that may apply.

Changes to These Terms

We reserve the right to update or modify these Terms by posting a revised version on this website.

Updates will be reflected by the "Last updated" date. Continued use of the website following publication of revised Terms constitutes acceptance of those changes to the extent permitted by law.